At MidwestPetProducts we take our customers seriously. We respond to email messages 7 days a week, and weekdays your request will normally be handled within two hours. If you receive a voicemail message when you call - don't worry, leave us a message and we'll get right back to you.
For general business questions we will respond within two business days.
Before contacting us, you may find your question is answered on the Frequently Asked Questions page. Otherwise, contact us 24x7 with any questions, comments, or concerns.
In order to best route your request, we have provided some categories. Please select the category, then the form that best matches your request.
Order By Phone
Call us between 8:30am and 5:00pm PST to place an order by phone.
Information About a Product or Order
Use one of these forms to ask a general product question, or to follow up on your order.Information About a Product or Order
Use one of these forms to ask a general product question, or to follow up on your order.
Order Returns and Cancellations
Use one of these forms if you you need to change or cancel your order, or to request a return.
Use one of these forms if you are a business requesting, or providing information. Do not use this form to request general product information, or order status since doing so will delay your response and those forms are above.